GUNSENS INC – TERMS OF SERVICE

 

Effective Date: October 1, 2023

Last Updated: March 17, 2025

 

GUNSENS INC. ("Gunsens," "we," "us," or "our") provides firearm threat detection technology, including the GUNSENS Sensor and GUNSENS Cloud service. By purchasing, subscribing to, or using Gunsens Products, you acknowledge and agree to the following Terms of Service ("Terms").

 

1. Acceptance of Terms

 

1.1. Binding Agreement: By installing, subscribing to, or using any Gunsens Products, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use Gunsens Products.

 

1.2. Clickwrap Agreement: You must affirmatively accept these Terms by checking a box or clicking "I Agree" before using our services.

 

1.3. Updates to Terms: We may update these Terms periodically. Continued use after an update constitutes acceptance of the revised Terms.

 

2. Description of Services

 

2.1. Products Covered: Gunsens provides firearm threat detection devices ("GUNSENS Sensor") and a cloud-based alert system ("GUNSENS Cloud"), collectively referred to as “Gunsens Products.”

 

2.2. SOS Panic Button Subscription: Gunsens offers an SOS Panic Button service available via a separate paid subscription.

 

2.3. No Guaranteed Performance: Gunsens does not guarantee continuous service, accuracy, or detection reliability.

 

3. Permitted Use and Restrictions

 

3.1. Lawful Use Only: Gunsens Products must be used in compliance with all applicable laws. Any misuse may result in termination of service and potential legal consequences.

 

3.2. Prohibited Use: You may not:

• Modify, tamper with, or reverse-engineer Gunsens hardware or software.
• Use Gunsens Products to harass, monitor, or track individuals without consent.
• Rely solely on Gunsens Products for emergency response.

 

3.3. Account Security: You are responsible for securing your login credentials. Gunsens is not liable for unauthorized access due to user negligence.

 

3.4. Member Tiers:

• Gunsens accounts have four member tiers: Owners, Admins, Viewers, and Kids.
• Owners and Admins manage accounts, invite members, and install Gunsens devices.
• Viewers receive alerts, view shared videos, and read/write comments.
• Kids have the same permissions as Viewers except that they can only view their own Videos and read their own Comments to prevent accidental exposure to violence.

 

4. Subscription and Payment Terms

 

4.1. Subscription Fees: Some Gunsens services require recurring payments. Failure to pay will result in suspension or termination of your subscription.

 

4.2. No Refunds: Payments are non-refundable, except where required by law.

 

5. No Warranty & Legal Disclaimers

 

5.1. No Guarantee of Accuracy: Gunsens Products are designed to detect firearm threats, but false positives and false negatives may occur. Gunsens is not responsible for missed detections or incorrect alerts.

 

5.2. No Emergency Service Guarantee:

• GUNSENS IS NOT A REPLACEMENT FOR 911 OR EMERGENCY SERVICES.
• The SOS Panic Button feature may notify designated contacts but does not guarantee emergency response from law enforcement.

 

5.3. User Responsibility: You acknowledge that:

• Gunsens Products are only an aid and should not replace trained security personnel or law enforcement protocols.
• You are responsible for evaluating the reliability of any Gunsens alerts before taking action.

 

5.4. Third-Party Service Limitations: Gunsens integrates with third-party services (e.g., emergency response platforms), but we are not liable for failures, delays, or outages of these external services.

 

5.5. No Warranties: Gunsens Products are provided "AS IS" and "AS AVAILABLE" without any guarantees of uninterrupted service or accuracy.

 

5.6. Limitation of Liability:

Gunsens Inc. shall not be liable for injuries, deaths, property damage, or losses arising from false alerts, missed detections, misuse, or reliance on Gunsens Products.

 

6. Indemnification

 

6.1. User Responsibility: You agree to defend, indemnify, and hold harmless Gunsens Inc. from any claims, liabilities, or damages resulting from:

• Misuse of Gunsens Products.
• Violations of these Terms.
• Third-party claims arising from your use of Gunsens services.

 

7. Account Deletion and Data Loss

 

7.1. If you choose to delete your Owner account, you acknowledge and agree that all associated data—including data from any linked Admin, Viewer, or Kid accounts—will be permanently deleted. This includes but is not limited to user information, alert history, device data, videos, comments, and floor plan configurations.

 

7.2. Deletion is irreversible. Once your account is deleted, Gunsens will not be able to recover any data tied to your account or its sub-accounts.

 

7.3. By proceeding with deletion, you accept full responsibility for the loss of this data. Gunsens is not liable for any direct, indirect, incidental, or consequential damages resulting from the deletion of your account or its associated data.

 

We strongly recommend exporting or backing up any important data before initiating account deletion.

 

8. Dispute Resolution & Arbitration

 

8.1. Mandatory Arbitration: Any disputes shall be resolved exclusively through binding arbitration under the American Arbitration Association (AAA) rules.

 

8.2. Class Action Waiver: You waive any right to participate in a class-action lawsuit against Gunsens Inc.

 

8.3. Governing Law & Venue: These Terms are governed by the laws of the State of Florida, and any disputes must be arbitrated in Miami, Florida.

 

9. Contact Information

 

For inquiries, email [email protected].

 

10. Amendments & User Acknowledgment

 

10.1. Right to Modify: Gunsens reserves the right to modify these Terms at any time.

 

10.2. User Agreement: By using Gunsens Products, you confirm that you have read, understood, and accepted these Terms.